Monday, January 4, 2016

Got Intuition?

Mike Lehr: Intuition in the Workplace
I'm excited to launch my 2016 Talent Talk - Thought Leaders 3.0 podchat series with my first interviewee Mike Lehr who was my original first!  And I am thrilled we are taking on the topic of intuition. It's a perfect complement to the work I do surrounding creative, critical and innovative thinking.

I suggest you take the time to contemplate and learn about your own intuition, particularly the role it plays in decision-making, inspiration and creative thinking. Harnessing it will expand your effectiveness! Use my interview with Mike to be the jumpstart.

Additionally Mike has provided a white paper on the topic.  Also, check out other complementary information on his site as well as my first podchat with him -  What Box Do You Want To Be In?


Trouble loading? Download with this link:

White paper link:

Helping you be a great steward of your talent!

To a fabulous 2016!
JoAnn Corley

Here is all of Mike's Info:
Mike Lehr
Omega Z Advisors, LLC
Business Change Management
Navigating Internal Cultures & Politics
Influencing & Problem Solving

A reminder: This podchat is also on iTunes and the app The 1% Edge Portable Coach
Check out: If you want to learn more about our work with creativity or order the book Brain on Fire - click here.

Bookmark and Share

Friday, September 11, 2015

A Podchat With Workplace Bullying Expert Suzi Benoit

Interviewer Comment: I am recirculating this podchat -- it's that valuable!

Below you'll find her site link. She has some good very helpful information on her blog! The podchat is an expanded discussion of this post. Please pass on -- a must listen for all HR professionals, managers and employees in this precarious situation!


6 Reason Employees Don’t Disclose Workplace Abuse

I recently saw an article called 7 Reasons Children Don’t Disclose Abuse” by Ginger Kadlec (you can follow her @gingerkadlec). In the world of mental health and child protection, this article provides an easy-to-understand summary – a neat list of the forces of silence. Those of us who have worked with abused children know these things instinctually. We know why kidnapped children don’t run away. Perhaps this is how I understand the dynamic of workplace abuse so well.

I’m not saying that workplace abuse is as bad as child abuse. Children are much more vulnerable and in need of our protection. Adults are in a better position to know when something just isn’t right. However, the power dynamics are similar and when the bully is successful, it is because he or she has used these familiar tactics. The same issues are at play and at the center is fear. This fear doesn’t have to have a rational basis for us observers but it has great power over the employee victim. It is the reason employees endure workplace abuse and intimidation for years without approach management with a complaint. Instead of worry about their family’s safety as child victims do, it’s the desperate need for employment and the thought of job loss that keeps many abused employees at work.

Here are my counterpart reasons, paralleling the original article noted above.
1. “Keep this a secret.”
There are workplaces where truly evil things go on and about which leadership has no idea. Sure there are clues like turnover, employee absenteeism, etc. But workplace bullies are often skilled at making employees feel as though management agrees with them and sanctions their tactics. Fear of straight-forward confrontation with this manipulative individual keeps employees silent. In addition, sometimes bullies draw coworkers into their confidence and offer full membership into the “power group” cultivating the idea that the bully is right and representing a safe haven from isolation. There have been times when I describe what has gone on in a workplace and senior leadership stares back at me, mouths open, incredulous.
2. Threats and fear
Employees learn very quickly who’s in charge, who calls the shots. An example is when an employee questions the bully and gets punished with rumors, defamation and marginalization. Everyone sees what happens, how the victim of retaliation suffers. No one wants that to happen to them. Most people want to be liked at work. We want to be a part of the group not sit alone at the lunch table. When you add the need for employment and fear of losing one’s livelihood it creates the perfect opportunity for emotional blackmail.
3. Love
Ms. Kadlec notes that children are often abused by persons they love on another level. Perhaps it’s someone they look up to. In a work situation I see employees who love the company and basically love the content of their jobs. They don’t want anything really bad to happen to the company. With this mindset, they have difficulty take a posture they see as “against” the company. Employees wrestle with the question: “Doesn’t management understand we’re suffering? on the one hand and: “This bully must be doing something right for management to keep them on.”
4. “No one will believe you”
This one is easy. Employees know that this bully has been behaving this way for many years. They know that no one has been able to get them fired. In the worse case, they have seen the bully dispatch complainers swiftly and with little strain. The dynamic of emotional manipulation sets up punishment of coworkers that the bully sees as unfriendly to their view. Employees wonder, “If all those people weren’t successful in stopping the abuse and intimidation, why would anyone believe me?”
5. “It’s all YOUR fault”
You would be surprised at how long employees sit with feelings that it’s them, that if they could only say the right thing in the right way, the bully would see the light. When companies bring me in to help with long-standing workplace bullying, I speak with employees who have endured terrible treatment. Even after the bully is gone, they still have residual feelings that there was something they could have done. Bullies are so good at manipulating others to feel responsible for keeping them happy and comfortable. This codependent relationship is well understood in clinical and substance abuse counseling practice and it surely applies here.
6. Grooming 
Finally, bullies select their victims carefully. They cultivate power-over relationships with those whom they can successfully manipulate. These might be new staff or employees who are fundamentally shy or insecure. These folks are more likely to bend to ideas that the bully is well-connected in the office and much more powerful. Bullies, like abusers, have two ways to deal with coworkers perceived to be more powerful. They can cultivate positive relationships with senior management or they can undercut powerful coworkers with rumors and promoting them as bad or mean. Peremptory strikes are an extremely successful technique for getting rid of those who might otherwise have the power to hold the bully accountable. The same way that domestic abusers don’t hit their boss, the workplace bully reserves their really abusive treatment for coworkers they perceive as no particular threat to them.
I would love to hear from you about your workplace experience with these dynamics.
(c) Copyright BCSPublishing 2013 All rights reserved | Link to Suzi's blog / site
Subscribe and Access via iTunes - Subscribe to Podchats on iTunes
Subscribe via Email - Subscribe to Podchats via email

Bookmark and Share

Friday, July 31, 2015

Is It Time To Shut Down Your Job Postings? - Zappos Did!

Note: Though this interview was done a year's still an interesting peek into the world of Zappos.

Learn more about it - listen to my podchat with Zappos recruiter, Rockne Henriques.

If you are a HR professional of any kind, you may have heard the recent news that Zappos is continuing to set the pace in demonstrating creative practices in cultivating a "human" centric culture (and for some of us set the pace means stretching our sensibilities in creating and running a company). This time it's in the area of recruiting.

According to the Wall Street Journal, they have "zapped" their job board and launched a new way of seeking out and attracting talent with a social recruiting strategy.  Here is the link to the full article: 

It just so happened that I'd already had in my interview pipeline for my Thought Leader 3.0 Podchat series one of Zappos' recruiters and was so excited about the timing of the article and the opportunity to talk with a "Zappos Insider" (that's what they call potential candidates who join the social community to learn more about the Zappos way).  

The interview was a fascinating insight into Zappos' practices surrounding: 
  • job descriptions
  • performance management
  • using pre-hire assessments (funny reaction to that question)
  • raises
  • culture
  • and the new (what I call) social hiring initiative and strategy
Rockne was great to interview and even during our interview there were tours and noise in the background -- all real time and authentic. You can hear his passion for the Zappos' way and his story is a testament to the culture and business philosophy of long time CEO, Tony Hsieh. (By the way, if you've not read Tony's book Delivering Happiness - it's a must read. It's the inspiring story of Zappos and his personal journey as a business owner and leader).

Thanks Rocknee for a really fun time! Feel free to show Rocknee some love - @Rockne808

Learn more detail for Michael Bailin, Sr. HR Mgr.:
Bookmark and Share