Wednesday, November 25, 2009

Managing is Conditioning

Focus: Management Success, Performance Management, Management Insight

Audio Lesson - Duration 1 min. 22 sec.
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Say what?...yep it is! This is an important management insight. Every time you interact with your employees, you are giving them information about yourself…what you like, what you don’t like, how you’ll respond to their behaviors, what you will tolerate and what you won’t tolerate...or and I hate to say it, what they can get away with.

This is critical to recognize. Why? There may be times when an employee is not performing the way you’d like.   One of the reasons?’ve allowed it and the employee knows it, because in the past you’ve responded to that performance in a way that communicated that they could get by with it – whether you intended to communicate that or not. The result?...they’ve been conditioned into poor performance.

Yikes! I know that’s not pleasant to hear, but that’s the reality of human behavior.

Remember, we are consciously and unconsciously communicating to and thereby conditioning our team members each time we interact with them.

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