Wednesday, November 25, 2009

Are You Making Deposits?

Focus: Employee Motivation, Management Success, Performance Management

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Sounds like an odd question, doesn’t it? Yet, knowing what this means is essential to successful management in motivating employees.

Each employee has something known as an emotional bank. Depending on what’s going on during a work day, that emotional bank either gets deposits or withdrawals. 

So, if you are pleasant to that employee, you say thank you or communicate that you appreciate the work they do; you are making “deposits” in their emotional bank.

If on the other, you let a negative employee reign in the group (I call them toxic) or you are hyper critical of the work of the employee, that would result in withdrawals. 

Why does that matter? The emotional bank of an employee is the hub or their individual motivation. You, as a manager, have a significant opportunity to keep an employee motivated with this knowledge.

Coaching Tip: Create an ongoing plan to continually make deposits in the emotional bank of your employees.

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